Job & Person Specification:
Job Title: Service Administrator
Reports To: Property Manager
Full job description
Would you like to be part of a reputable and well-established property management business? Do you have experience working as a property management and maintenance administrator? Are you interested in joining a friendly, professional and well-organised team? If so, we would love to hear from you.
REA Brady is a professional, fully compliant property services company providing maintenance services to a large portfolio of clients throughout Leitrim, Roscommon and Longford area. We are currently seeking an experienced Service Administrator to join our team. This is an excellent opportunity to work in a varied and interesting role within a supportive office environment.
Overall Purpose & Scope:
The Administrator will work in a general administrative role in the Rentals and Block Management section of our office to provide support and assistance where required.
Key Responsibilities:
- Schedule appointments and maintenance call-outs
- Request references and supporting documentation from prospective tenants
- Collate and prepare reports for clients, internal managers and senior agents
- List properties to let on property portals
- Prepare property inventories
- Complete rent reviews
- Complete RTB registrations, reviews and notifications
- Use the CRM system to accurately record all actions, income and expenditure relating to lettings.
- Assist with block management tasks, including scheduling meetings, issuing notices, managing responsive repairs and client communications
- Schedule timelines and work appointments for maintenance teams (electricians, plumbers, carpenters, etc.)
- Input work orders and purchase orders on the in-house system
- Update clients on the progress and completion of worksLiaise with service technicians to ensure work is completed and recorded correctly
- Liaise with suppliers to ensure prompt delivery of parts
- Complete all associated administrative duties
Personal Skills Required:
- The successful candidate should possess the following character traits:
- High Calibre with energy and enthusiasm to learn about the Business
- Excellent computer skills to include MS Excel, MS Word and ability to quickly learn new applications
- Must demonstrate aptitude for creative problem resolutions
- Excellent analytical skills
- Comfortable working independently on a day-to-day basis but equally adept at working closely with peers
- Highly organised, detail-oriented, and imminently accurate with data. Must be able to check own work.
- Ability to multi-task and the effective use of priority management skills
- Proficient verbal and written communication skills in a business environment
- Interpersonal skills, Cooperative, courteous and professional behaviour and conduct is essential
- Ability to build and maintain strong working relationships
- Adaptable i.e. change in legislation, work methods
- Any previous Administrative experience in the Property Industry essential
- Minimum of 3 years’ experience in a similar role
- Service desk experience is an advantage
- Strong customer service skills
- A PSRA Licence D is advantageous but not essential
- Fluent in English
Hours of work:
Monday to Friday: 09:00 – 17:30 (with 1 hour for lunch)
If you are interested in applying for this position, please send your CV along with a cover letter to fiona@reabrady.ie
Closing date for this position is 17:00 on Friday, 30th of January 2026
REA Brady is an equal opportunity employer.